Implementing Juro: what to expect

August 25, 2025

8

min

Content

  1. Pre-sales
  2. Onboarding
  3. Activation
  4. Adoption

Agree contracts anywhere

Juro powers 2.5 million contracts for the world's fastest-growing businesses.

Key takeaways

  • Structured, hands-on onboarding: Juro’s four-stage process—pre-sales, onboarding, activation, and adoption—guides teams through setup, template creation, integrations, and training, ensuring a seamless transition from sales to implementation.
  • Self-serve and support: Once activated, teams can manage contracts independently in Juro, with no code required, while Legal Engineers proactively monitor progress and provide rapid support.
  • Driving adoption and success: Mandatory training sessions, clear context on objectives, and measurable success metrics help maximize user adoption and ensure contract processes are faster, more efficient, and aligned with business goals.

This guide explains how our team of specialist Legal Engineers and Customer Support Specialists get you to value faster than any other solution, and shares our insights on what to expect during your CLM implementation with Juro.

1. Pre-sales

Our sales process is a partnership, like any good sales process should be. Throughout, our reps will work with you to figure out how we can help you and your business agree and manage contracts more effectively.

During the sales process our reps will work with you to get a deep understanding of:

  • The types of contract you manage in Juro
  • Your requirements for your contract workflow
  • The integrations you’ll need to make sure Juro fits seamlessly into your tech stack

We structure pre-sales this way to make sure:

  • You always know the next steps and timeline for kickoff
  • You get a clear and seamless handover from sales to customer success
  • You always have someone to contact with any questions, comments, or suggestions - and no one can guide you better around implementation than our Legal Engineers

2. Onboarding

The Juro team is obsessed with smooth onboardings that get you up and running as quickly as possible (currently averaging 21 days), with your team fully enabled to be successful in our all-in-one contract automation platform.

Your kickoff call

In your kickoff call with our implementation team, you’ll cover:

  • Who is the main point of contact on each side
  • Who is responsible for different stages of onboarding - such as template setup, integrations, document uploading, and so on
  • The specific details of the onboarding timeline
  • The associated targets and milestones you’ll reach as you get to value

Creating your templates

To make that to-do list a little less ominous, our Legal Engineers will work with you throughout to set up your key templates at the outset. You’re free to explore Juro yourself, but don’t worry - we also offer detailed training to get all Juro users up to speed with the platform.

Your admin training session

Your ‘admin’ users are key in driving adoption across the business, which is why we dedicate so much time and effort to making sure you’re set up for success. During this hour-long training session, we take a deep dive with admins into the features available in Juro.

3. Activation

You’re an activated customer the moment you start sending contracts out through Juro. Our implementation process is designed to set you up for success and to help you self-serve.

Rest assured, though - if you have any questions, our team is always on hand to support. In fact, our average customer response time in 2023 is less than 90 seconds.

4. Adoption

Juro is now your system of record for contracts. Here are a few steps you can take to ensure maximum adoption of Juro.

Hold a mandatory training session

The wider team's attendance for this session is crucial. One way to make sure the right people show up and buy in is to make these sessions mandatory for everyone using the platform.

Measuring success

Speed is the name of the game - we want to make sure you’re up and running on the platform as quickly as possible, without compromising on quality.

It’s why we’re rated #1 for highest user adoption and fastest implementation on G2. But don’t just take our word for it - find out what our customers have to say about Juro.

About the author

Sofia Tyson is the Senior Content Manager at Juro, where she has spent years as a legal content strategist and writer, specializing in legal tech and contract management.

Sofia is passionate about making the legal profession more accessible.